A fair window to decide.

Remindear offers a 14-day refund window for the US$49 founding-access purchase. This gives you time to decide whether the private text product is useful and appropriate for you.

How to request a refund

Use the support or transaction details in the Paddle receipt sent after checkout. Include the email address used at checkout and the transaction reference, but never send your full card number or wallet credentials.

What happens after approval

Paddle is the merchant of record and returns approved funds to the original payment method. Processing time depends on the payment provider. Once Paddle confirms an approved refund, Remindear removes paid access from the account. Your memorial profile and conversation remain available for export or deletion, but further generated replies require active access.

Abuse and mandatory rights

Remindear may decline repeated, fraudulent, or abusive refund requests where permitted. This policy does not limit cancellation, cooling-off, defective-product, or other mandatory consumer rights that apply where you live.

Payment information

Paddle handles payment details, taxes, receipts, and refunds. Remindear does not receive or store your full card or wallet credentials.